UAQ
Student
System
Segreteria Virtuale is a gateway to several online resources like enrolment, exam booking, transcripts of records, and many more, availbable at the University of L'Aquila (aka "UAQ" or "UNIVAQ").
You will receive your UAQ credentials via email only when your enrolment is completed and you have been assigned a matriculation (student ID) number. You'll get two email messages in Italian from servizi.online@univaq.it
Email 1 (Subject "Registrazione"), when your preliminary online registration on Segreteria Virtuale has been completed. That message contains your username ("Identificativo utente") and password ("Chiave di accesso").
Email 2 (Subject "Immatricolazione definitiva"), when the whole enrolment process is actually completed (i.e. fees have been paid, the Registrar has checked your data, required documentation, etc.), you will be assigned a matriculation number/student ID ("matricola" in Italian).
Beware,
Your account will be fully activated only after you have received the "Email 2" above with your student ID ("matricola"). Please do not try to access your account (on Segreteria Virtuale or Office365) before having received such a confirmation message.
It usually takes 24 hours for the activation of your Office365 account to be completed. So, 24 hours after receiving "Email 2", you may start using your Office365 account and all the services described below.
First Login on Office365
First Login on Office365
First Login on Segreteria Virtuale
What else you can do with your UAQ credentials
- Short version (username), typically made up of 3 characters from your name and another 3 from your surname, e.g. for student John Smith: johsmi
- Full version (fullname.surname@student.univaq.it), e.g. johnwilliam.smith@student.univaq.it, which is also your institutional email.
- Multi-Factor Authentication
- WiFi
- Teams
- Office365
- Exam dates
- Exam booking
- Certificates
- Tuition Receipts
Multi-Factor Authentication (MFA)
You will need to enter a one-time password as prompted on your smartphone to sign in to your Univaq Microsoft account.
This is what to do:
STEP 1. Install any authenticator app on your phone. We recommend the official Microsoft one called Authenticator.
https://aka.ms/getMicrosoftAuthenticator
There is even an extension for your computer if you don’t want to use any smartphone:
Here are some instructions: https://www.univaq.it/include/utilities/blob.php?item=file&table=allegato&id=7024
STEP 2. Go to: https://mysignins.microsoft.com/security-info
Click on "Add-method" (“+ Aggiungi metodo di accesso”).
Now, follow the instructions on the screen to pair the app on your phone to your account.
The university has provided some instructions, which are in Italian, but screenshots might still be helpful to you:
https://www.univaq.it/include/utilities/blob.php?item=file&table=allegato&id=7025
STEP 3.
Just in case you delete your app or reset your phone, you must also enable an alternative authentication method.
a) You may add a phone number, still from the same page https://mysignins.microsoft.com/security-info). This will allow you to get a PIN via text (SMS) or phone call.
b) Install the Microsoft Authenticator App or any others (even a browser extension like https://authenticator.cc/) on another device of yours (laptop, tablet, etc.).
If you've lost access to your account, you may send an email to supportomfa@univaq.it, enclosing a copy of your passport and your matriculation number.
Univaq Hotspot
Eduroam
Remember that, to gain access to Eduroam, you'll need to enter both your username and your whole domain:
username@student.univaq.it (e.g., jonsmi@student.univaq.it)
not just your username (jonsmi) not even your full email address (johnryan.smith@student.univaq.it), as they won't work on Eduroam.
Microsoft Teams
MS Teams is a hub for video conferencing, meetings, and calling provided by Microsoft.
It is the app currently used by the University of L'Aquila to deliver online classes, meet faculty and staff, share class materials etc.
Though a few browsers (e.g. Chrome, Edge) allow using a web-based version of MS Teams, we strongly suggest you download the dedicated app, both on your smartphone and on your computer.
Some lecturers may also be using the Univaq Moodle platform for online teaching: https://moodle.univaq.it/
Join a Team via code (not available to guest users)
Join online classes from within the "Posts" tab
Free Office365
Get free access to Office 365 at https://www.office.com, including free access to the whole Office suite (a free copy can be even downoaded on your computer!) as well as MS Teams, OneDrive, Sharepoint, Outlook etc.
Univaq Institutional Email by Outlook
Your school email address is like: name.surname@student.univaq.it
This is an addition to your @intermaths.eu email address (currently hosted on Aruba) provided to all students of our joint programmes and valid across all our partner countries.
Exam dates
From this link, you can view all the forthcoming exam sessions at the University of L'Aquila
Exam booking ("Prenotazione appelli") & Midterm booking ("Prenotazione prove parziali")
From Segreteria Virtuale you can reserve a spot for:
Midterms ((right menu > Area riservata > Prenotazione Prove parziali) or
Final Examinations (right menu > Area riservata > Prenotazione esami).
This is required for each final exam, and the reservation has to be submitted usually at least 2 days before each exam, otherwise you won’t be allowed to sit the test!
How to get a transcript of records or an enrolment certificate?
How to get a proof of tuition fee payment?
Note that such a receipt only refers to the basic registration required by the Abruzzo region (where L'Aquila is located) to enrol at UnivAQ, not to the registration fees you are due to pay to participate in our international programmes, for which you'll have to refer to the related coordinators and assistants.
Still the receipt you can get from these pages might be useful for other purposes, as when you're asked to confirm your Erasmus+ scholarships, for instance.
